Telehealth

What is telehealth?

Telehealth, or telemedicine, uses technologies like smartphones, web cameras, tablets, and laptops to conduct medical appointments online or over the phone. It first came onto the health care scene more than 40 years ago, to assist doctors in treating rural populations.

Telehealth makes it possible to meet with your Nguyen Medical Group provider from the comfort of your own home. This allows you to receive treatment without fighting traffic, sitting in a waiting room, or being exposed to others who are sick. 

What services does telehealth provide?

The team at Nguyen Medical Group uses telehealth to provide a variety of services, including:

• Diagnosis and treatment of acute and chronic illness
• Monitoring of chronic conditions like diabetes and high blood pressure
• Post-surgical follow-ups
• Health counseling
• Interpretation of laboratory tests, X-rays, and MRIs

Additionally, telehealth allows you to meet with specialists and other medical professionals you might not have access to otherwise.

What happens during a telehealth appointment?

No two telehealth appointments are exactly alike. Your Nguyen Medical Group provider tailors each consultation to your individual needs and health history. 

At the beginning of your telehealth appointment, your provider asks you about your lifestyle and any unusual symptoms you’re experiencing. After gathering this information, they conduct a remote exam. During this part of your appointment, they might ask you to open your mouth, lie down on your back, or point your smartphone or tablet at your abdomen.

Follow your provider’s instructions carefully. Although discussing specific health problems with your doctor may cause you to feel anxious or embarrassed, it’s important you’re open and honest.

Make sure your provider knows about any underlying medical conditions you have, as well as any vitamins, nutritional supplements, or prescription medications you take regularly.

How long does a telehealth appointment last?

The length of your telehealth appointment depends on your symptoms and the issue being treated. That said, most appointments last between 30-60 minutes. Before closing out your telehealth appointment, your provider develops an action plan and tells you what steps to take next.

What if I require in-person care?

Telehealth can diagnose and treat many common health problems from afar, but in some cases, an in-person consultation is necessary. If your medical issue requires further evaluation, your Nguyen Medical Group provider can quickly arrange for an in-office visit. If necessary, they can also refer you to a specialist in the area.

To schedule your telehealth appointment at Nguyen Medical Group, call the office or book a consultation online today.